Case Study

Trust and verification infrastructure for a UK rental marketplace

A three-application rental marketplace for the UK, tenant/landlord/contractor portals, a NestJS backend, and an ops admin console, with Companies House KYB, tiered tenant verification, Stripe payments, and Stripe Connect contractor payouts.

Client

Drrent

Industry

PropTech, UK Rental Marketplace

Location

United Kingdom

Delivered

2026

The Brief

What the platform verifies

Anyone can list a rental property. The hard part is making a marketplace trustworthy enough that landlords pay to unlock leads and tenants hand over ID documents. Drrent's core value isn't the listings, it's the KYB, tiered verification, and audit trail we built underneath them, across a Next.js frontend, a NestJS API, and a dedicated admin console.

Next.jsNestJSMongoDBRedisBullMQStripeStripe Connect
A three-sided rental marketplace with real trust and verification machinery
Results

What the platform verifies

What shifted once the system went live.

3

Marketplace sides served

138

QA test cases covering verification flows

4

Tenant verification tiers

What We Built

What we built

Landlord Side

  • Companies House-backed KYB verification
  • Tenant lead generation, paid unlocks for contact details
  • Property listings and e-signed tenancy documents

Tenant Side

  • Tiered verification: ID, credit, referencing, Right to Rent
  • Stripe-paid checks with an admin approval workflow
  • Redacted messaging until verification thresholds are met

Contractor & Admin

  • Contractor onboarding, credentialing, and Stripe Connect payouts
  • Admin console for KYB/verification approvals and refunds
  • VAT invoicing plus DSAR and audit data exports
Our Approach

How we built the trust layer

01

Modelled verification as its own domain

Rather than bolting KYC onto user signup, verification became a first-class module in the NestJS API, with its own state machine, document storage, and admin review queue.

  • Four-tier tenant verification model
  • Companies House integration for landlord KYB
  • Admin-review stand-ins for a planned referencing upgrade
02

Enforced trust in the messaging layer

Contact details and full messages stay redacted until both sides clear the relevant verification threshold, so the platform's trust model isn't just a badge, it changes what users can actually see.

  • Realtime messaging module with redaction rules
  • Lead-unlock payments tied to verification state
  • Background jobs for async verification checks
03

Tested the edge cases, not just the happy path

A 138-case QA matrix covers verification, payments, and refund flows, the parts of a marketplace where a missed edge case costs real money.

  • 138-case QA rerun matrix maintained through development
  • Refund workflows tested against Stripe and Stripe Connect
  • Audit and DSAR export flows verified for compliance
Why Swynix

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Our approach is flexible to accommodate your needs. Whether you require assistance with a single project or seek a long-term partnership, we're happy to work on projects of any size.

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We'll collaborate closely with you to understand your goals. This collaborative approach allows us to design a solution that perfectly meets both your and your audience's needs.

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We offer comprehensive product support and maintenance, handling everything from infrastructure management and bug fixes to ongoing development. We've got you covered – all your product needs are in good hands.

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